The Venus Customer Service team is here to help ensure your experience is successful and enjoyable. We currently offer a number of help options.
Account Specialists are available 24 hours a day, 7 days a week.
In the U.S. call toll free 1-888-782-2224
Outside the U.S. call 1-904-997-4000. Call us anytime!
Accessibility Support: 1-888-782-2224
Dial 711 to obtain relay call assistance
Ask questions by e-mail at firstname.lastname@example.org
Live chat help:
Ask questions live through our VENUS LIVE CHAT. You may chat with an Account Specialist 24 hours a day Monday through Friday. We are available 8am-10pm on Saturdays and 8am-12am on Sundays.
Contact us anytime by FAX:
You can easily fax in your order. Please send us the following information:
- Your Venus Customer Number (located on the back of your catalog, if available)
- The items you want ordered
- Your sizing information
- Your billing and shipping information
- Your credit card information
- Any special requests (optional)
In the U.S. fax toll-free 1-800-648-0411
Outside the U.S. call 1-904-641-0977
International callers: Call us with your order. We have Spanish-speaking representatives waiting for your call.